Laidig System Design






Laidig provides on-site training during both “dry” start-up and system commissioning (“wet” start-up). Additional training is recommended approximately six (6) months after commissioning, as well as any time that operational personnel are added or changed.

During training, Laidig field technicians will provide instructions on materials management, operation, maintenance, control systems, and safety. Each of these areas is critical to ensure that your materials handling system is in optimal operating condition.

Servic​e & Support

Our Customer Service Team is committed to total system support for the lifetime of the system. Our Customer Service personnel provides free telephone consultation, and are available to ensure that the right parts and services are provided in a timely fashion.

We will expedite rush orders via UPS Next Day, FedEx Next Day Air and Freight Hot Shot. Our new in-house call center handles both domestic and international calls, allowing us to track and manage our customer’s requests more efficiently.

Laidig Field Service Technicians are available for on-site service and regularly scheduled preventative maintenance visits.

Spare parts packages are provided at a discounted rate.

Extended warranties are also available.

Safety & Quality

At Laidig, safety is not an after-thought; it is integral to all that we do. Laidig holds regular job-site safety meetings to ensure a safe and healthy work environment with zero incidents for the duration of the entire project. Laidig will provide a job-site safety director, or one can work under the direction of the safety director designated for the project.

All Laidig field supervisors and technicians are OSHA 30-hour certified, MSHA Part 46 certified, Manlift/Forklift certified, Lockout-Tagout certified, and Confined-Space certified.

Laidig will provide:

  • Certificates of Conformance
  • Quality Control Manual
  • Safety Procedures Manual
  • Job-site safety director

Laidig’s Safety Manual and Laidig’s Quality Assurance Manual are both kept up to date, and strictly adhered to. Whether on the shop floor or at the job site, Laidig is dedicated to providing the highest quality service in a safe and healthy work environment.